When they decide
23:41
The hour your client makes up their mind.
Your phone is on silent and the booking goes to whoever picks up. Eight out of ten appointments get asked for outside the hours you can actually answer.
Barbershops · Salons · Spas · Nails
Your whole business,over WhatsApp.
The Pidi assistant answers, books, charges and sells on the number your clients already have saved. Your team runs their day from their own phone. And the panel is still there for everything else.
14 days free, starting with your first booking · no card
+50 businesses in Medellín have already switched to Pidi
23:41••• ⌁ ▮
Barbería del Pueblo
online
Hi, anything this afternoon?
23:41Sure. With Juan there’s 5:30 or 6:10 p.m. Which one works?
23:425:30
23:43Done ✅ Cut + beard with Juan, today 5:30 p.m. I’ll remind you an hour before.
23:44Change timeCancel
···
Your client’s chat, and your board
Today · Tuesday 13
Barbería del Pueblo · El Poblado
14 appointments
JuanCarlosSara
09:00
Classic cut
Andrés
Brows
Mariana
10:00
Cut + beard
Camila
Shave
Julián
11:00
Cut + beard
Nico
Lashes
Sofía
12:00
Color
Valeria
Open
Booked onlineYou booked it
23:41
Camila booked over WhatsApp while you were asleep
This is how a Tuesday fills up without answering the phone.
- 27
- appointments
- 0
- calls
- 6
- products sold
Every filled block is an appointment that came in on its own, in daylight or at three in the morning. The dotted ones are the hours left open — and that Pidi helps you fill with a promo.
08:40The problem
The problem was never your work. It was how you book it.
No-shows
1 in 5
Appointments nobody turns up for.
It costs the no-show nothing, and that hour never comes back: you can't sell the same Tuesday at three twice. The one who has already missed three times books again tomorrow, and nobody is keeping count.
Your time
40 min
A day, answering “what time do you have?”.
Hands busy, caught between the client in the chair and the one texting. Work you do every single day and nobody pays you for.
Empty chair
$0
What an hour with no client brings in.
The same as the cream on the counter your client would have bought, if there had been somewhere to order it the moment they remembered.
Every appointment that doesn't book itself, you end up paying for: in time, in an empty chair or in a client who doesn't come back.
09:00The assistant
Three people talk to Pidi. None of them opens the panel.
38 tools that execute, not report. They run against the same engine as the panel and the storefront, so the chat never quotes anyone a different number.
You, the owner
Ask and instruct
- “How are we doing today?” and you get the day’s takings, average ticket and top services.
- Book, move, cancel and block time without opening the calendar.
- Record a sale, change a price, and get told what is running out.
- It tells you which clients are still waiting on a reply — and answers them for you.
Your team
Each to their own
- They check in over chat and at 7 a.m. get their day laid out.
- “Who’s next?”, their week’s production, their payout up to date.
- They block their own calendar and move their own appointments, without asking anyone.
- They link with a 6-character code that lives 10 minutes. Never by phone number.
Your client
Books without leaving the chat
- Books start to finish, or repeats “the usual” in one tap: it remembers their barber and their service.
- Cancels seeing the real refund BEFORE confirming, not after.
- Moves the appointment to a slot that is genuinely free, with your reschedule policy stated up front.
- Buys products, pays the deposit and leaves the review right there.
And the moment you reply, the assistant goes quiet.
You write from your phone or from the panel and the thread becomes yours for eight hours. You will never have two voices talking to the same client without knowing about each other. And the other way round: if your client asks for a person, the alert reaches that location’s manager over WhatsApp — or you, if they haven’t checked in — and outside opening hours nobody promises the client an answer that isn’t coming.
09:30What it does
Your whole business in one place
Nothing that unlocks by paying more. One plan with everything inside: the calendar, the register, your team, your shop and the one who explains the numbers to you.
Only on Pidi
An accountant that actually works
The Financial AI tells you in plain language how the month is going, flags anything out of the ordinary and projects what's coming. It doesn't hand you a dashboard to interpret yourself: it tells you what is happening and what to do about it.
Pidi: “On Tuesday afternoons your chair sits empty 60 % of the time. I put together a 3–6 p.m. promo — want me to turn it on?”
Included in the plan
Booking inside the chat, 24/7
Your client books, moves and cancels without leaving WhatsApp, against your real calendar: each person's hours, blocks and time off. With cross-location conflict control: two people can't take the same slot.
The number you already have
You connect the WhatsApp you already use and it keeps working on your phone exactly as it does today: the assistant runs on top of the same number. Nobody has to save a new one, and the confirmation reaches your client in the same chat where they just booked.
Everyone with their own calendar
Commission, booth rent or fixed salary. Each person with their own hours, their own services and their payout up to date.
Point of sale and online shop
POS at the counter, an online shop and selling straight from the chat, all on the same inventory. The money lands straight in your account and Pidi takes nothing from the sale. Ever. The only thing deducted is the payment gateway's own fee, which you'd pay with any platform.
Your brand, your domain
Your public storefront with your name and your own domain. No Pidi stamp anywhere.
You set the cancellation rules
You define the policy, whether it's charged and from when. Pidi spots the repeat offender and tells you before they stand you up again.
Reviews, history and promos
After every appointment your client rates you. You keep their history and their preferences, and send them a promo when they've been away a while.
10:30Who it's for
Your business isn't like the rest. Neither is the calendar.
The slot belongs to your barber, not to your phone.
- A calendar of their own for each barber, with their commission or their booth rent.
- Twenty-minute cuts chained back to back, with no dead gaps in between.
- The wax and the pomade get sold in the same checkout as the cut.
23:41••• ⌁ ▮
Barbershop · El Poblado
Barbería del Pueblo
4.9· open now
MON12
TUE13
WED14
THU15
09:20
fullClassic cut
Juan
09:40
Cut + beard
Carlos
10:20
openStraight-razor shave
Juan
+ 6 more slots this week
From the shop
Matte wax 100 g
$38.000
Beard oil
$42.000
Tomorrow, 9:40 a.m.$45.000
Confirm booking
It's also used by aesthetic clinics, waxing studios, brow and lash bars, podiatry practices and pet spas. If your business runs on appointments and sells product too, Pidi works for you.
12:00How you set it up
Set it up today. Tomorrow they book on their own.
You open your account
Business name, location and team. Nothing to install, no card, and nobody calling to sell you anything.
You load your services
Every service with its real duration, your products, each person's hours and your cancellation policy. The way you actually work, not the way a template allows.
You share your link
Your storefront goes live with your brand and your domain. You paste it on Instagram, on the business WhatsApp and on the front door.
From there Pidi confirms, charges, keeps the inventory and tells you how it's going. You go back to the chair.
Set it up now15:00What it costs
One plan. Everything inside.
No locked features, no cut-down version, and we take nothing from your sales. You pay per location, that's it. Move the controls and you see your exact number, not a “starting at”.
Price per location
$149.000COP / month
Includes 10 team members per location. Each extra person, $25.000 COP a month.
Work out yours
Your total
$149.000COP/mo
1 location · no per-person charge. IVA included.
14 days free from your first booking, no card. Cancel whenever you want.
What's in the price
- A WhatsApp assistant for you, your team and your clients
- Booking, rescheduling, cancelling and selling inside the chat
- The number you already have, without giving up your phone
- Online appointment booking, with cross-location conflict control
- Point of sale, catalogue and inventory
- Your public shop with your brand and your own domain
- No Pidi branding anywhere
- WhatsApp: confirmation and cancellation in the same chat
- Team: commission, booth rent or fixed pay, with payouts
- Cancellations with your own policy and repeat-offender control
- Reviews, promos and a history for every client
- Full Financial AI: reports, anomalies and projections
- Pidi Assistant, which also runs changes in your operation
- Payments through Wompi: Pidi charges no commission on sales. Ever.
16:00If you already use another
Already paying for a booking app? Look at what you pay on top.
We're not here to tell you the one you have is no good. We're here to show you what changes when the calendar, the register, the shop and the numbers all live in one place, for one price.
The channel is the product, not a reminder
Most of them use WhatsApp to notify. Here your client books, moves, cancels, buys and pays inside the chat, and your team runs their day from theirs. The panel is there for when you want to see it all together.
Everything included, no tiers
There's no higher plan that unlocks the point of sale, the inventory, the reports or the online shop. One price per location and that's it: everything on the list above is in from day one.
We take nothing from your sale
Not per booking, not per new client, not per product sold. What you charge lands straight in your account and the only deduction is the gateway's own fee — which isn't ours, and which you'd pay with any platform.
Your clients are yours, not a catalogue's
Your storefront carries your brand and your domain, not the platform's. Nobody is going to show the shop next door to your client while they're booking with you.
The register and the calendar are the same thing
The service and the wax they take home come out of the same sale and off the same inventory. Nothing to export to a spreadsheet to close the day.
Bringing over what you already have isn't the hard part.
You import your clients, your services and your history from the panel with the file you export from wherever you are today, or you send it over and we set it up for you. You can run both calendars in parallel until this one earns your trust, without switching anything off on day one. And if you get stuck, someone from the team answers — here in Medellín.
17:30What they ask
What they always ask
And if yours is missing, write to us: someone from the team answers, not a form.
infraestructura@pidi.appWhat if my clients don't use apps?
There's nothing to download and no link they have to open. Your client messages you on WhatsApp exactly as they do today, and books right there. If they'd rather see photos and prices, your storefront is a link that opens in the browser.
Do I have to change my WhatsApp number?
No, and that's the whole point. You connect the number you already use and it keeps working on your phone exactly as it does today: you can carry on writing from the WhatsApp Business app. The assistant runs on top of the same number, so your clients don't have to save anything new or even notice.
What if I'd rather answer myself?
You just answer. From the moment you write — from your phone or from the panel — the assistant goes quiet in that conversation for eight hours and then comes back on its own. You will never have the bot and you talking to the same client at once.
Does my team have to log into the panel?
They don't need to. Each team member links their WhatsApp with a six-character code you hand them from the panel, and from their own chat they check in, get their day at 7 a.m., look up their production and move their own appointments. They are never linked by phone number: a phone is not a credential.
What if I'm not good with technology?
If you know how to use WhatsApp, you know how to use Pidi. There's nothing to install and setting it up is three screens: your services, your hours and your team. If you get stuck, you write and someone from the team answers; support is included in the plan.
Do you charge a commission per appointment or per sale?
Pidi doesn't. You pay for the location and that's it: we take nothing from your appointments or your sales, ever. What does exist is the fee charged by the payment gateway that processes it. That one is theirs, not ours, every gateway charges it, and you'd pay it with any other platform too. The money goes straight into your account; it never passes through ours.
Am I tied into a contract?
It's month to month and you cancel from the panel, without calling anyone. There's no minimum term and no penalty for leaving.
I already keep my appointments in a notebook and a WhatsApp group. Why change?
Nothing forces you to stop writing them down: you can keep entering appointments yourself from the panel, exactly like today. The difference is that here the appointment also confirms itself, charges them, takes it off your inventory and tells you which hours are being left empty. The notebook does none of that, and neither does the WhatsApp group.
I already use another platform. Can I bring my clients and my appointments?
Yes. You export your list from wherever you are today and import it yourself in the panel, or you send it over and we set it up for you. You can run both calendars in parallel until you trust this one, without switching anything off on day one.
Does it work if I'm on my own, or if there are two of us?
Yes, and that's exactly when it helps most: there's nobody else to answer the phone for you. The price is per location and already includes several people, so you can start on your own and add your team later without changing plan.
Does it work if I have several locations?
Yes. Each location has its own calendar, its own team and its own register, with conflict control between them, and you see it all together in a single panel. The price is charged per location.
When do the 14 free days start?
With your first booking, not when you sign up. That way you spend the trial with the business running, instead of burning it while you set up services and hours.
What happens to my clients' data?
It's yours. It's handled under Colombian habeas data law and you can export it or ask for it to be deleted whenever you want. The detail is in the data processing policy (available in Spanish).
Since you made it this far
Your next booking could come in tonight.
Set it up today and tomorrow your clients are booking on their own. 14 days free starting with your first booking: no card, no contract, and we take nothing from your sales.
Cancel whenever · Support included · Made in Medellín